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This chapter includes troubleshooting and diagnostic information for omnbook the functionality of the notebook, and for identifying faulty modules:.
The suggestions in this section can help isolate and repair the cause of a problem. To ensure quality repair, HP recommends that you follow the basic troubleshooting steps shown in the illustration below.
Determine how the problem differs from proper behavior. Also, take note of the functions that do work properly. If there is more than one symptom, separate them into distinct problems.
Keep in mind possible causes for omnobook problem. Use the diagnostic tools and troubleshooting suggestions to help find the possible causes. The troubleshooting suggestions on page include general suggestions for repairing units that show specific failure symptoms.
Swapping modules that may be defective with others known to be good is generally an ideal way to find the module responsible for xw3 problem. A failure symptom is rarely caused by more than one module, so you will not usually need to replace more than one module to correct a particular failure.
After you omniboik a module, the notebook will normally be in a confused state and lock up when you apply power. If this happens, press the system-off switch: Before returning the repaired notebook to the customer, verify the repair by running the following tests:. Run the basic test of the DiagTools diagnostic program page Run tests that check the repaired function, such as in the DiagTools diagnostic program page Run any other tests that failed during troubleshooting.
See the help text for the tests in the menu. If you cannot isolate the cause of a problem using the above diagnostic tools, use the suggestions in the following table to help find the problem. To help determine likely causes, check to see what replaceable modules are involved in the system function and what roles they play. See the figure on page and the table on page Press system-off switch to reset notebook, then press blue standby button to turn notebook on.
Unplug AC adapter, remove battery, onnibook any PC cards, undock, then reconnect power and try again. If power status light turns on but display remains off, try external monitor.
If monitor shows successful boot, replace display assembly. If monitor shows activity but BIOS does not complete, replace display assembly. If monitor is blank, replace switchboard PCA, replace motherboard. If OS starts from floppy drive, reload hard drive, replace hard drive. Verify proper ownership, then follow removal procedure with owner and record appropriate data.
Notebook beeps for 15 seconds when battery is low. Connect AC adapter or replace battery. Move notebook away from any nearby heat source.
Unplug AC adapter and allow battery to cool down. Check for blocked air vents. If notebook boots from floppy drive, check for corrupt files on hard drive, reload hard drive, replace hard drive. User must call Technical Support and provide proof of ownership. Password removal is restricted to certain sites.
Certain applications can cause excess CPU and power usage. User can get Intel Power Monitor from www. When using applications with automatic save feature such as MS Wordextend save time or disable to reduce hard disk access and power usage.
Time Remaining is an estimate based on how quickly the notebook is using power at that moment. It therefore depends on the current task, and assumes power will be used at the same rate until the battery runs out. So, for example, if the notebook is performing a task requiring a good deal of power such as reading from a CD-ROM or DVDthe value will probably show too little time remaining.
Use Recovery CD, to restore original factory software. User Guides and Service Manuals. Video PCA page CPU module page Saddle, hinge set See page Top case page This chapter includes troubleshooting and diagnostic information for testing the functionality of the notebook, and for identifying faulty modules: Verifying the repair page Suggestions for troubleshooting page Power-on self-test page Desktop Management Interface page BIOS Setup utility page Troubleshooting The suggestions in this section can help isolate and repair the cause of a problem.
Troubleshoot the problem using – Diagnostic tools.
Verify the repair by testing the functionality of the complete unit. Troubleshooting the Manuxl Record pertinent information about the notebook: Verifying the Repair Before returning the repaired notebook to the customer, verify the repair by running the following tests: Suggestions for Troubleshooting Table Troubleshooting Suggestions Symptom Call Center: Suggestions Likely Causes Comments To help determine likely causes, check to see what replaceable modules are involved in the system function and what roles they play.
Startup Does not boot on AC or battery. Beeps once, spins hard disk, repeats, but does not boot. Does not boot on battery, but boots on AC. Does not boot from floppy drive. Make sure battery is properly installed and fully charged. If available, try another battery. Make sure floppy disk is bootable.
Make sure floppy drive is installed correctly. Floppy drive mamual contacts. If power status light does not turn on, replace motherboard. Sluggish startup or shutdown. Does not run on battery; empty battery indication. Notebook turns off immediately after turning on. Battery does not charge. AC adapter does not power notebook.
Check for disk in floppy drive. Remove and reinstall hard drive. Run ScanDisk and Disk Defragmenter to check and optimize hard drive. Delete temporary and unneeded files. Make sure charged battery is installed or AC adapter connected. Try another battery or AC adapter if available. Check battery and contacts. Try another battery if available. Battery is probably extremely low. Make sure AC adapter is connected properly and battery installed properly.
HP (Hewlett-Packard) Laptop HP Omnibook XE3 User Guide |
Manuual available, try another battery and AC adapter. Try another AC adapter, if available. Comments If notebook boots from floppy drive, check for corrupt files on hard drive, reload hard drive, replace hard drive. Use suggestions shown at left. Check battery and AC adapter. AC adapter cannot be repaired, and must be replaced. Symptom Battery has short operating time.
HP OmniBook xe3-gc manuals
Battery indicator is inaccurate. Display Dark display, no light. Suggestions Turn down display brightness. Check settings in Power Management in Control Panel.